Welcome to Silvanus Furniture. These term and conditions apply to all transactions on the Silvanus Furniture web site and constitute a legal binding between us, Silvanus Furniture, and you, the customer of the website silvanusfurniture.com and its inherent services. By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you need any clarification on anything within these Terms and Conditions, then please contact us at our official email address prior to placing an order. Nothing in these conditions affects your statutory rights as a consumer.
Pricing and payment
We are very careful to ensure that all our prices are correct. However, if we on a rare occasion we discover an error in the price of goods you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price, or cancelling it. If we are unable to contact you we will treat the order as cancelled, and will give you a full refund. Payment will be taken in full at checkout and all prices are inclusive of taxes and duties at the current rates.
Our standard furniture delivery charges apply to United States addresses only. Additional charges may apply to furniture deliveries to the nearby zones. When an order contains more than one furniture item, all furniture items will be delivered at the same time as soon as all items are available. An estimated delivery timescale is associated with each furniture product and we will make every effort to deliver your goods within this timescale. However, delays can occasionally occur due to unforeseen factors out with our control. Silvanus Furniture shall be under no liability for any delay or failure to deliver the products within estimated timescales.
Preparing for furniture delivery
It is the customer’s responsibility to ensure adequate access at the point of delivery. If it is not possible to deliver the items due to a lack of access space, we may have to apply a charge in order to take any items back into stock
In order to ensure this situation does not occur we ask that you follow these few simple steps to ensure a hassle free delivery.
- Measure the height and width of any hallways and door accesses, as well as the entry clearance.
- Check the dimensions of the furniture in order to ensure the items will fit.
- Clear plenty of space to allow for the delivery and any packaging
For the delivery service our delivery partner will call you to schedule a delivery date. Once you confirm that you will be available during the scheduled time frame, your furniture is loaded in sequence for delivery and if you are not able to accept the delivery during the scheduled time frame, you will be required to pay for the additional transportation and handling and additional charges for a re-delivery fee. If the delivery was free of charge, it is only applicable if you were available during the scheduled time frame. We will not pay for a re-delivery fee because you fail to keep your appointment. If you refuse to pay for the re-delivery fee, you will still be charged for the merchandise not delivered along with any additional cost that might incur including but not limited to storage fee and all legal fee involved in the dispute. Re-delivery fee must be paid directly to the delivery company in a form of a cashier check or money order. Delivery company does not accept check or cash. If you cannot accept delivery within 30 days from the day the furniture is picked up, there will be a storage fee of $20 per package. (not per item, per month, i.e. the Living Room Set might come in 5 packages or more. The storage fee must be paid before the delivery company will release the furniture.
You may cancel your order at any time by contacting us on our official email address. If your goods have not been dispatched, other than as detailed below, we will refund the full price of the items and any delivery charge to the same card or PayPal account you used to purchase the goods. If you decide to cancel items (before delivery has taken place) that are bespoke, made-to-measure or have been specially ordered for you, it may be unlikely that we will be able to sell these at the full selling price to another customer. In these instances, we have the right to deduct a cancellation fee from your refund. We will endeavor to avoid any such charges but in some instances this may be unavoidable.
Copyrights and Trademarks
Any logo, material, image, code, script, form and resource present in the website is exclusive property of Orfali and Sons LLC, the legal owner of the Website and its contents. In this sense, it is not allowed the use, reproduction, dissembling, modification of any content of the Website without our written permission.
Notwithstanding different forbiddances as put forward in the Terms of Service, you are precluded from utilizing the website or its substance: (a) for any unlawful reason; (b) to request others to perform or take an interest in any unlawful demonstrations; (c) to disregard any universal, government, common or state controls, standards, laws, or neighborhood laws; (d) to encroach upon or damage our licensed innovation rights or the protected innovation privileges of others; (e) to bug, manhandle, affront, hurt, malign, defame, trash, scare, or divulge in view of sex, sexual introduction, religion, ethnicity, race, age, national starting point, or incapacity; (f) to submit false or deceiving data; (g) to transfer or transmit infections or some other kind of malevolent code that will or might be utilized in any capacity that will influence the usefulness or task of the Service or of any related site, different sites, or the Internet; (h) to gather or track the individual data of others; (I) to spam, phish, guise, bug, slither, or rub; (j) for any foul or unethical reason; or (k) to meddle with or bypass the security highlights of the Service or any related site, different sites, or the Internet. We maintain all authority to end your utilization of the Service or any related site for disregarding any of the disallowed employments.
Limitation of Liabilities
We don’t ensure or warrant that your utilization of our website and resources will be continuous, opportune, secure or mistake free.
We don’t warrant that the outcomes that might be acquired from the utilization of the website will be exact or solid.
You concur that now and again we may evacuate the Service for inconclusive timeframes or drop the Service whenever, without notice to you.
You explicitly concur that your utilization of, or failure to utilize, the Service is at your sole hazard. The Service and all items and Services conveyed to you through the Service are (aside from as explicitly expressed by us) gave ‘as is’ and ‘as accessible’ for your utilization, with no portrayal, guarantees or states of any sort, either express or suggested, including all inferred guarantees or states of merchantability, merchantable quality, readiness for a specific reason, strength, title, and non-encroachment.
For no situation will Silvanus Furniture, our chiefs, officers, representatives, members, operators, temporary workers, assistants, providers, specialist co-ops or licensors be at risk for any damage, misfortune, assert, or any immediate, roundabout, accidental, corrective, uncommon, or noteworthy harms of any sort, including, without confinement lost benefits, lost income, lost reserve funds, loss of information, substitution costs, or any comparable harms, regardless of whether situated in contract, tort (counting carelessness), strict obligation or something else, emerging from your utilization of any of the Service or any items obtained utilizing the Service, or for some other case related in any capacity to your utilization of the Service or any item, including, however not restricted to, any mistakes or oversights in any substance, or any misfortune or harm of any sort brought about because of the utilization of the Service or any substance (or item) posted, transmitted, or generally made accessible through the Service, regardless of whether instructed concerning their probability. In no occasion will we be mindful or at risk for any sum in abundance of installments got from you regarding the item or Services. Since a few states or wards don’t permit the prohibition or the restriction of risk for weighty or accidental harms, in such states or purviews, our obligation will be constrained to the greatest degree allowed by Law.
Changes of Terms
We reserve the full right to change, modify, remove or add any sort of content to these terms and conditions with future reviews and implementations. In this sense, any modification will be notified 30 days before the effective working of the changes.
The products and services offered on Silvanus Furniture website are sold for use within the United States of America. Use of this web site shall be governed by set of state laws of United States and the set of federal laws of the US.